You can trust us to have you covered if something goes wrong.
We offer first line, deeply technical support from experts, whenever you need it.
We support everything from hobby users through to large multinationals, with plans and service customization to match your scale.
Our oncall team works 24/7, 365 with continuous automated monitoring from around the world.
We collect billions of data points per day and have done since 2012. We provide a mature metric ingestion and storage backend, trusted by thousands of engineers.
Metrics can be sent directly from your application without the need for additional dependancies or aggregation services.
Why thousands of engineers choose us:
Vendor lock-in's not our thing. We’re believers in you still owning your data, so you can request a full export at any time. That means you get all the benefits of an open-source tool, but with the security and stability of a SaaS tool.
“We now have over ten times the amount of metrics we started with, and on different accounts. One of the great things about MetricFire is that scaling to support this increase has been hassle-free, requiring no additional work on our side.”
Maxime Audet, Cloud-Ops Team Lead, CoveoRead customer story
Save valuable engineering time and stick within your budget. We're known for our predictable and transparent pricing so it's easy to keeps costs under control.
“Building and managing an on-premise installation at this scale would require a lot of engineer time, especially in the first year...we use this engineering time to work on initiatives closer to our core business”
Jim Davies, Head of DevOps, MoneySuperMarket.comRead customer story
Transparency is at the root of how we operate: from pricing to postmortems we're open about how we do things. We even publish our internal system metrics to our public status page.
“There’s complete transparency with everything MetricFire do which means we can accurately predict what we’ll be spending and comfortably keep within our budget.”
Itai Yaffe, Big Data Developer, NielsenRead customer story
Our first line, technical support comes from engineers, for engineers. So you get highly detailed, expert support when you need it.
"Every time I have a question, I get an answer from support after just a couple of hours. Their technical knowledge is excellent.”
Shahar Kobrinsky, VP of Architecture and Scale, EyeviewRead customer story