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Monitoring AWS with PagerDuty

Integrating AWS and PagerDuty with your monitoring system

To integrate AWS and PagerDuty with your monitoring system, please reach out to MetricFire. Book a demo with the MetricFire team to discuss integrating AWS and PagerDuty and how that can support your monitoring system.

What is AWS?

Amazon Web Services (AWS) is a platform that provides a multitude of services. In fact, AWS provides more than 175 different services such as computing, storage, networking, database, analytics, application services, deployment, management, mobile, developer tools, and tools for the Internet of Things. 

You can build, host, run, and monitor your software entirely within AWS. AWS eliminates the need for developers and businesses to have their own servers, databases, or networks. 

AWS is the world’s biggest and most widely adopted cloud platform. It has completely changed how web applications are built, and the nature of DevOps and SRE work.

There are many options for doing performance monitoring for applications built in AWS. AWS provides a monitoring tool called CloudWatch that automatically pulls in metrics from all areas of your application. However, using CloudWatch for everything can become very expensive.

If you’re monitoring a small application, CloudWatch will be suitable for your monitoring needs. However, if you’re monitoring a massive application with lots of custom metrics, the cost of monitoring with CloudWatch quickly escalates to beyond reasonable.

Monitoring your AWS with MetricFire is a great option for reducing the cost of your monitoring and for getting better functionality. MetricFire can pull your metrics directly from AWS and put them into a custom AWS monitoring dashboard. MetricFire can alert on these metrics, and can send notifications directly to your phone, email, or slack. 

What is PagerDuty?

PagerDuty is an incident management platform used to help teams quickly detect and fix infrastructure problems. It manages automatic notifications when a problem occurs, escalates the issue where necessary, and schedules on-call resources.

With its SaaS platform, PagerDuty provides businesses, developers, and administrators a range of powerful tools to help them quickly manage client-impacting issues. By arming your business with the insight to proactively manage events that may affect customers across your IT infrastructure, PagerDuty helps you to maintain customer experience and satisfaction. It also allows you to sustain your brand reputation and revenue streams.

PagerDuty comes with hundreds of native integration points to ensure that the right data gets in the hands of the right people in real-time. By taking advantage of machine-learning, PagerDuty automatically handles resource scheduling and issue escalations. You can customize PagerDuty notifications to use a combination of phone calls, SMS, push notifications, and emails depending on the issue severity, time of day, or defined support hours.

 

These features are why PagerDuty can be such a useful companion to your MetricFire applications such as Hosted Graphite. For example, you might use Hosted Graphite to receive alerts about system performance, code bugs, or other issues. If you use PagerDuty as well, you would find it of immense use when you wanted automatic delegating to the people in your organization. One way would be to use PagerDuty to create alerts that it automatically assigns to specific people on your team.

You can create a PagerDuty service on MetricFire's Hosted Graphite that triggers once an alert criterion reaches a specified threshold. Once triggered, the service delegates tasks to specific individuals, leaving you free to focus on other important job functions.

How to integrate AWS and PagerDuty with your monitoring system

To integrate AWS and PagerDuty with your monitoring system, sign up for a free trial with MetricFire. Talk with the MetricFire team about how to integrate AWS and PagerDuty and get AWS and PagerDuty interacting with your MetricFire dashboards directly.

What is MetricFire?

MetricFire is a full-scale platform that provides infrastructure, system, and application monitoring using a suite of open-source monitoring tools. We enable you to use Hosted Graphite and aesthetic custom dashboards to visualize your metrics so you can understand what is happening.

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MetricFire offers users a complete ecosystem of end-to-end infrastructure monitoring, comprised of popular open-source monitoring software services: Graphite and popular dashboards. Plugins for many other open-source projects are preconfigured, such as StatsD, collectd, and Kubernetes. You get all these within a hosted environment as a single product. Not only does MetricFire fit well into the infrastructure monitoring use-case, such as network monitoring and server monitoring, but we also do application monitoring and business intelligence.

         

Through this hosted environment, MetricFire boosts the unique features of open-source projects to give you more functionality than the original products. Below are some of the MetricFire features at a glance: 

  • Cloud Monitoring

  • Hosted Graphite

  • Dashboards


The key thing to remember is that Hosted Graphite by MetricFire is more than just Graphite. Our Hosted Graphite product actually adds data dimensionality and better data storage.

       

The benefits of MetricFire are:

  • Simple, low-cost pricing
    A structured pricing model based on unique time series metrics allows you to work within your budget. The predictability and transparent pricing allow you to keep your costs in check and plan for the future. 1 metric is 1 metric.


  • Easy-to-use dashboards
    Easily share your dashboards with clients for free.


  • Responsive alerting
    Alert notification integrations PagerDuty, Slack, email, and webhooks.


  • Freedom of customization
    Custom metrics through your code.


  • Fantastic customer support
    Highly available support is provided by engineers for engineers to get you set up quickly.


  • Enterprise-ready
    Dedicated clusters for users that need their own environment. 
      
The author for this testimonial, Jim Davies, Head of DevOps, MoneySuperMarket.com.
“As MetricFire scales effortlessly, we can push and store more metrics than we really need today but might need tomorrow. This increases our depth of understanding of the systems that we run and heads off any future problems.”
Jim Davies, Head of DevOps, MoneySuperMarket.com.

Don't just take our word for it

Why thousands of engineers choose us:

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Vendor lock-in's not our thing. We’re believers in you still owning your data, so you can request a full export at any time. That means you get all the benefits of an open-source tool, but with the security and stability of a SaaS tool.

“We now have over ten times the amount of metrics we started with, and on different accounts. One of the great things about MetricFire is that scaling to support this increase has been hassle-free, requiring no additional work on our side.”

Maxime Audet, Cloud-Ops Team Lead, Coveo

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Save valuable engineering time and stick within your budget. We're known for our predictable and transparent pricing so it's easy to keeps costs under control.

“Building and managing an on-premise installation at this scale would require a lot of engineer time, especially in the first year...we use this engineering time to work on initiatives closer to our core business”

Jim Davies, Head of DevOps, MoneySuperMarket.com

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Transparency is at the root of how we operate: from pricing to postmortems we're open about how we do things. We even publish our internal system metrics to our public status page.

“There’s complete transparency with everything MetricFire do which means we can accurately predict what we’ll be spending and comfortably keep within our budget.”

Itai Yaffe, Big Data Developer, Nielsen

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Our first line, technical support comes from engineers, for engineers. So you get highly detailed, expert support when you need it.

"Every time I have a question, I get an answer from support after just a couple of hours. Their technical knowledge is excellent.”

Shahar Kobrinsky, VP of Architecture and Scale, Eyeview

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Questions?

Don’t see the integration you’re looking for? Need help setting up your monitoring? Get in touch and one of our engineers will help you out.

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