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Customize Your Monitoring

With Hosted Graphite, you are not stuck to your platform tool.

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Graphite + Scaling
= Hosted Graphite

Hosted Graphite was built from the ground up to handle demanding systems that require high data points per second.

Data Center

Hosted Graphite connected to databases

With Hosted Graphite, you save dev time and money because we control the servers with 3x redundant storage and hourly backups so you never lose your metrics.

Data Center

Customization

Various graphs

Graphite is an industry-proven open-source monitoring solution. However, MetricFire is customized Graphite with a built-in agent, tagged metrics, and enterprise integrations.

Customization

API + Protocol

A document linking to protocols

Use Hosted Graphite's APIs to modify, build, and automate within your code. Choose your protocol (TCP, UDP, HTTP, StatsD) on how you want to send metrics.

API + Protocol

Scaling

A small hardware stack next to a large one

You shouldn't need to worry about monitoring solutions when your applications or systems grow. With Hosted Graphite, we scale when you scale.

Scaling

Support

A Caveman receiving a customer service call

MetricFire provides worldwide 24/7, 365 support so you are always up and running. We also offer setup and onboarding support so your team is in control.

Support

Statistical Data Views

Various graphs

Hosted Graphite automatically produces different statistical views on your data (e.g.: obvs, min, max, sum) at 5 seconds, 30 seconds, 1 hour, and 1 day resolutions.

Statistical Data Views

Startups

A document linking to a 2-year old database

Storing 2 years of data can be costly. With Hosted Graphite, get insights into long-term trends with up to 2 years of storage.

Startups

Enterprise

Databases and graphs

A dedicated environment is critical for Enterprise DevOps teams. With Hosted Graphite, we can build a custom environment that fits your requirements.

Enterprise

Hosted Graphite connected to databases

With Hosted Graphite, you save dev time and money because we control the servers with 3x redundant storage and hourly backups so you never lose your metrics.

Various graphs

Graphite is an industry-proven open-source monitoring solution. However, MetricFire is customized Graphite with a built-in agent, tagged metrics, and enterprise integrations.

A document linking to protocols

Use Hosted Graphite's APIs to modify, build, and automate within your code. Choose your protocol (TCP, UDP, HTTP, StatsD) on how you want to send metrics.

A small hardware stack next to a large one

You shouldn't need to worry about monitoring solutions when your applications or systems grow. With Hosted Graphite, we scale when you scale.

A Caveman receiving a customer service call

MetricFire provides worldwide 24/7, 365 support so you are always up and running. We also offer setup and onboarding support so your team is in control.

Various graphs

Hosted Graphite automatically produces different statistical views on your data (e.g.: obvs, min, max, sum) at 5 seconds, 30 seconds, 1 hour, and 1 day resolutions.

A document linking to a 2-year old database

Storing 2 years of data can be costly. With Hosted Graphite, get insights into long-term trends with up to 2 years of storage.

Databases and graphs

A dedicated environment is critical for Enterprise DevOps teams. With Hosted Graphite, we can build a custom environment that fits your requirements.

Competitors Vs Hosted Graphite

Own Your Data

Own Your Data

No vendor lock-in. Export your data because your data should be accessible.

Know Your Monthly Costs

Know Your Monthly Costs

Transparent pricing without the add-ons and custom metrics at no additional cost.

High Cardinality

High Cardinality

Efficient database to handle high cardinality data and tagged metrics.

Enterprise Ready

Enterprise Ready

Able to handle large data sets and data points per second without the extra costs.

Your Integrations

Your Integrations

Connect your own integrations or build your own integrations.

Monitoring Experts

Monitoring Experts

Since 2012, thousands of engineers place their trust in MetricFire.

DIY/Self Hosting vs Host Graphite

A stone tablet with a clock on it

Engineering Time

Make the most of your engineers' valuable time to focus on building your product, rather than getting bogged down in running your monitoring solution.

A stone tablet with a triangle on it

Scaling

Managing the servers needed for meaningful insights into your infrastructure can be a handful. Our infrastructure is built to scale with your demands.

A stone tablet with a database on it

Long-Term Storage

Long-term metric storage can be time intensive and costly. With Hosted Graphite, we store your data for 2 years with 3 times the redundant storage.

A stone tablet with a life saver on it

Support

For self-hosting, you are the support. Our expert engineers can help set up your monitoring system, troubleshoot and quickly resolve any issues.

Learn More About Hosted Graphite

From this video, you will learn how to monitor your use case by creating graphs with time series data (metric name, value, and time stamp).

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We strive for 99.95% uptime

Because our system is your system.

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Frequently Asked Questions

Great systems are not just built. They are monitored.

MetricFire is a managed observability platform that helps teams monitor production systems with clean dashboards and actionable alerts. Delivering signal, not noise. Without the operational burden of self-hosting.

What is Hosted Graphite?

We host Graphite so you don’t have to! We handle and manage your metric collection, storage, alerting, and visualization services so you can focus on more important things. 

Hosted Graphite provides ways for you to send data from your applications, servers, and infrastructure to plot that data on professional and easy-to-read custom dashboards

We give you the tools you need to send large amounts of data and get accurate information back out, analyze it, alert on it, and share it. This alongside integrations with other popular services, account/team management options and offer great support.

Why should I use Hosted Graphite?

  • Hosted Graphite takes away the burden of self-hosting your own monitoring solution, allowing you more time and freedom to work on your most important tasks. You can measure, analyze, and visualize large amounts of data from your applications and infrastructure without the hassles of setting up your own servers, worrying about scaling, storing data, alerting, or maintenance.
  • You need a monitoring solution in order to make data-driven decisions for your business. Get an instant overview of how your technology stack is performing by monitoring your systems and observing trends in your data. If you're serious about your application, you need to be serious about your monitoring too.
  • Hosted Graphite eliminates common challenges of self-hosted Graphite monitoring, like aggregation, scaling, long-term storage, and query timeouts. Designed for large datasets, our optimized database efficiently handles high-cardinality data structures for faster and more reliable performance.
  • Hosted Graphite has many supported APIs, integrations, plugins, and features that can help you get data in and configure visualizations/alerts in a way that is most useful for you. Anytime you have questions about our product and services, our knowledgeable support team will respond quickly and give you useful advice.

But could I just install the open-source version of Graphite?

You could self-host your monitoring and spend a few hours setting it up, send some test data, and feel good when the graphs start working. That’s the fun part. The less fun part comes later when scaling, version updates, or performance issues pull you away from real work and turn self-monitoring into a constant distraction. So we handle all of that for you and let your team focus on what actually matters.

What is a metric?

We define a metric as a unique time-series metric namespace that is stored with our service. Sending updated counts for existing metrics in your account will not count as a new metric we bill on. We charge on the total number of unique metrics in an account, not the amount of data points the metric receives. Also, we do not bill separately between host (CPU) metrics, custom metrics, or tagged metrics - 1 metric is 1 metric. 

Learn more about time-series data here.

What are Data Points Per Second (DPPS)?

This is the number of individual data points that are sent to each unique metric name space, per second. If you send a VERY high rate of DPPS, rate limiting or 'throttling' will be applied to protect the health of our systems.

If you have very heavy DPPS traffic, we can help you configure a pre-aggregation service for your metrics, like StatsD or carbon-c-relay.

What does the free trial include?

When you sign up for a free trial, you get a full test of Hosted Graphite for 14 days including 500 total metrics, 5 user seats, alerts, dashboards, Hosted StatsD, logging options, and access to all integrations. 

If you need help setting up a custom trial account for a PoC, please contact support@metricfire.com or book a call with us and we can help set this up for you. 

Can I share my dashboards and are there extra costs associated with this?

Yes! You can share your dashboards with teammates, customers, or whoever you need. We don’t charge extra for this.

How long does it take for metrics to arrive?

It takes about 60s for your metric data to be available for visualisation once it has been ingested and stored in our backend.

Do you provide SAML Authentication?

Yes, MetricFire supports Single Sign On (SSO) via SAML-enabled identity providersJust reach out to us and we will enable this feature in your account, for free.

What If I go over my total metric limit?

We understand there needs to be flexibility here. If you are consistently going over your metric limit, the data points that you are sending will be dropped. 

We are happy to work with you as your monitoring partner so we’ll send you a message to offer support with managing your metrics, or help you find the plan level that suits you best. 

Also, we have a dashboard and alerts automatically created in your account to let you know if you're getting close to your metric limit and if data points are being dropped.

Can I get metrics from my Heroku Applications?

Yes! We manage a Heroku Add-On and you can get dyno, router, postgres, redis, kafka, and process metrics with the HG Add-On, or with a dedicated Hosted Graphite account.

What are your support options and when are you active?

We provide email and live chat support for all plans and we answer quickly! Our team is made of experienced engineers committed to great service.

Where are you based and what hours do you cover for support?

We are based in the USA but we have team members based in multiple countries so we can provide support during a wide range of hours. We provide support via email, live chat and technical support meetings.

How long do you keep data?

We aggregate and store data at the following resolutions:

  • 5 second data is stored for 1 day (please contact us to request this resolution)
  • 30 second data is stored for 3 days
  • 300 second (5min) data is stored for 6 months
  • 3600 second (1hr) data is stored for 2 years

How do aggregations and timeframes work together in dashboards?

When querying data in your Dashboards, we map the following time spans to the following resolutions: 

  • 0h-1h query displays 5s resolution data (available upon request) 
  • 1h-10h query displays 30s resolution data 
  • 10h-5d query displays 300s resolution data 
  • 5d-2y query displays 3600s resolution data 

Do you support Graphite Tags?

Yes, we support graphite tagging, have our own Tag API, and have a Tag Search UI feature so you can easily locate and manage your tagged metrics. Refer to our Graphite Tag  doc for more details.

Do you support composite alerting?

Yes! Our composite graphite alerting lets you combine multiple alert conditions (using AND / OR logic), so alerts trigger only when the full rule is satisfied.

What happens if there is a database failure?

Where in the world is metric data stored?

Data is stored in ISO:27001 and SOC2 Certified Data centres located in Frankfurt, Germany. Metrics sent to us directly are stored on bare-metal database servers, provided by Hetzner. Learn more here.

More questions? Contact us.