ClickCease
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Your data is our data and
we secure our data

Security is prioritised at every level of our infrastructure so you can have peace of mind that your data is sent and stored safely.

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AICPA SOC

SOC 2 Compliance

Your trust is our top priority. MetricFire is built with security at its core, and we're committed to upholding the highest standards in data protection and operational integrity. That's why we follow the principles of SOC 2, the gold standard for security in cloud-based services.

Security

Security

Protection against unauthorized access

Availability

Availability

Systems are operational and maintained

Processing Integrity

Processing Integrity

Systems function as intended without error or delay

Confidentiality

Confidentiality

Data is protected from unauthorized disclosure

Privacy

Privacy

Personal information is handled responsibly

What This Means For You

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All credentials are encrypted at rest and in transit using industry-standard protocols

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Our infrastructure is continuously monitored, with audit logs and alerts in place

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Access is tightly controlled through least-privilege policies and two-factor authentication

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We undergo regular internal security reviews and partner with third-party auditors for compliance validation

Security First

Security First

We care about your security, so we've made Google Single Sign-In available to all users regardless of the size of your plan.

Google Single Sign-In provides greater control over user access, making onboarding and offboarding easier and more secure.

Admin Controls

We have built-in audit and logging tools for admins, so you can monitor your organization and see who accessed or modified passwords.

Admin Controls
Security In-Depth

Security In-Depth

We use best-in-class detection and monitoring services to spot suspicious behavior across your accounts.

We will notify you if we see any suspicious activity on any of your accounts and attempt to verify the user's authorization.

How MetricFire Keeps Your Data Secure

Sending Data

Sending Data

  • Through secure TCP (TLS, and HTTPS) or UDP carbon-format interfaces.
  • We regularly verify our security certificates and encryption algorithms by S3 server-side encryption AES256 using S3-managed keys to keep your data safe.
Storing Data

Storing Data

  • MetricFire uses ISO:27001 and SOC2 Certified cloud hosting providers and data centers.
  • MetricFire does not collect or require sensitive information to send metrics.
MetricFire Application

MetricFire Application

  • By using SSL/TLS encryption on all our websites and microservices to maintain the highest security and data protection standards.
  • Sensitive Data such as connection credentials are encrypted anytime it is “at rest” in the MetricFire platform using industry-standard encryption.
Plan Options

Plan Options

  • Enterprise customers can also request dedicated environments in a region of their choice.
  • All plans include regular data backups and the ability to preserve for forensic purposes if required.
Security Best Practices

Security Best Practices

  • Our internal policies are built on Cloud Security Alliance’s Consensus Assessments Initiative Questionnaire (CAIQ), GDPR requirements, and annual penetration tests.
  • We diligently ensure that we are compliant with key industry security standards so that our customers can trust that their metrics are in good hands.
Cybersecurity Teammates

Cybersecurity Teammates

  • CISSP and Cybersecurity-certified team members.
  • RBAC and the principle of least privilege enforced across teams.
  • Any questions, comments or concerns directly related to the GDPR or Privacy Shield can be addressed to privacy@hostedgraphite.com.
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We strive for 99.95% uptime

Because our system is your system.

14-day trial 14-day trial
No Credit Card Required No Credit Card Required