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Monitoring Amazon CloudWatch with PagerDuty

Integrating Amazon CloudWatch and PagerDuty with your monitoring system

To integrate Amazon CloudWatch and PagerDuty with your monitoring system, please reach out to MetricFire. Book a demo with the MetricFire team to discuss integrating Amazon CloudWatch and PagerDuty and how that can support your monitoring system.

What is Amazon CloudWatch?

Amazon CloudWatch is a management and monitoring service designed for AWS and other infrastructure resources or on-premises applications. It is the official metrics monitoring tool for Amazon Web Services. Using CloudWatch, you can access all your performance and operational metrics in a single platform, helping you overcome the challenge of monitoring multiple systems. CloudWatch helps you monitor your entire stack — including applications, infrastructure, and services — thus freeing up valuable resources to allow you to focus on building applications.

You can use CloudWatch Container Insights to monitor and troubleshoot your applications and microservices. CloudWatch collects, aggregates, and summarizes computer utilization information; like CPU and memory usage, network data history, and also monitoring diagnostic information. Container Insights provides you with details about container management services, such as: Amazon ECS for Kubernetes (EKS), Amazon's Elastic Container Service (ECS), etc.

 

The brilliant thing about Amazon Cloudwatch is that it is your gatekeeper to data and metrics for all your Amazon applications and services. However, monitoring more than the standard set of metrics can become very expensive with CloudWatch. CloudWatch custom metrics are very expensive and they should be used sparingly. For example, if a company is monitoring their AWS systems with the standard CloudWatch dashboards, it might cost around 1000 USD a month. However, if you’re monitoring hundreds of thousands of metrics related to a new launch, AWS CloudWatch could quickly rack up to 50,000 USD a month.

That's why it's such a vital integration point for MetricFire. MetricFire treats all metrics the same, so if you’re monitoring thousands of specialized metrics, you’ll still pay the same basic rate for those metrics. CloudWatch can be integrated with MetricFire, so you can pull your AWS metrics into the MetricFire platform. Then, you can get low-cost metrics scaling, while still being able to monitor your AWS metrics all in a single pane of glass. MetricFire's advanced filtering lets you choose only the data views you want to see and discard the rest. You can also set up simple rules to discard data you no longer need to keep, plus receive alerts via email or Slack.

What is PagerDuty?

PagerDuty is an incident management platform used to help teams quickly detect and fix infrastructure problems. It manages automatic notifications when a problem occurs, escalates the issue where necessary, and schedules on-call resources.

With its SaaS platform, PagerDuty provides businesses, developers, and administrators a range of powerful tools to help them quickly manage client-impacting issues. By arming your business with the insight to proactively manage events that may affect customers across your IT infrastructure, PagerDuty helps you to maintain customer experience and satisfaction. It also allows you to sustain your brand reputation and revenue streams.

PagerDuty comes with hundreds of native integration points to ensure that the right data gets in the hands of the right people in real-time. By taking advantage of machine-learning, PagerDuty automatically handles resource scheduling and issue escalations. You can customize PagerDuty notifications to use a combination of phone calls, SMS, push notifications, and emails depending on the issue severity, time of day, or defined support hours.

 

These features are why PagerDuty can be such a useful companion to your MetricFire applications such as Hosted Graphite. For example, you might use Hosted Graphite to receive alerts about system performance, code bugs, or other issues. If you use PagerDuty as well, you would find it of immense use when you wanted automatic delegating to the people in your organization. One way would be to use PagerDuty to create alerts that it automatically assigns to specific people on your team.

You can create a PagerDuty service on MetricFire's Hosted Graphite that triggers once an alert criterion reaches a specified threshold. Once triggered, the service delegates tasks to specific individuals, leaving you free to focus on other important job functions.

How to integrate Amazon CloudWatch and PagerDuty with your monitoring system

To integrate Amazon CloudWatch and PagerDuty with your monitoring system, sign up for a free trial with MetricFire. Talk with the MetricFire team about how to integrate Amazon CloudWatch and PagerDuty and get Amazon CloudWatch and PagerDuty interacting with your MetricFire dashboards directly.

What is MetricFire?

MetricFire is a full-scale platform that provides infrastructure, system, and application monitoring using a suite of open-source monitoring tools. We enable you to use Hosted Graphite and aesthetic custom dashboards to visualize your metrics so you can understand what is happening.

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MetricFire offers users a complete ecosystem of end-to-end infrastructure monitoring, comprised of popular open-source monitoring software services: Graphite and popular dashboards. Plugins for many other open-source projects are preconfigured, such as StatsD, collectd, and Kubernetes. You get all these within a hosted environment as a single product. Not only does MetricFire fit well into the infrastructure monitoring use-case, such as network monitoring and server monitoring, but we also do application monitoring and business intelligence.

         

Through this hosted environment, MetricFire boosts the unique features of open-source projects to give you more functionality than the original products. Below are some of the MetricFire features at a glance: 

  • Cloud Monitoring

  • Hosted Graphite

  • Dashboards


The key thing to remember is that Hosted Graphite by MetricFire is more than just Graphite. Our Hosted Graphite product actually adds data dimensionality and better data storage.

       

The benefits of MetricFire are:

  • Simple, low-cost pricing
    A structured pricing model based on unique time series metrics allows you to work within your budget. The predictability and transparent pricing allow you to keep your costs in check and plan for the future. 1 metric is 1 metric.


  • Easy-to-use dashboards
    Easily share your dashboards with clients for free.


  • Responsive alerting
    Alert notification integrations PagerDuty, Slack, email, and webhooks.


  • Freedom of customization
    Custom metrics through your code.


  • Fantastic customer support
    Highly available support is provided by engineers for engineers to get you set up quickly.


  • Enterprise-ready
    Dedicated clusters for users that need their own environment. 
      
The author for this testimonial, Jim Davies, Head of DevOps, MoneySuperMarket.com.
“As MetricFire scales effortlessly, we can push and store more metrics than we really need today but might need tomorrow. This increases our depth of understanding of the systems that we run and heads off any future problems.”
Jim Davies, Head of DevOps, MoneySuperMarket.com.

Don't just take our word for it

Why thousands of engineers choose us:

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Vendor lock-in's not our thing. We’re believers in you still owning your data, so you can request a full export at any time. That means you get all the benefits of an open-source tool, but with the security and stability of a SaaS tool.

“We now have over ten times the amount of metrics we started with, and on different accounts. One of the great things about MetricFire is that scaling to support this increase has been hassle-free, requiring no additional work on our side.”

Maxime Audet, Cloud-Ops Team Lead, Coveo

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Save valuable engineering time and stick within your budget. We're known for our predictable and transparent pricing so it's easy to keeps costs under control.

“Building and managing an on-premise installation at this scale would require a lot of engineer time, especially in the first year...we use this engineering time to work on initiatives closer to our core business”

Jim Davies, Head of DevOps, MoneySuperMarket.com

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Transparency is at the root of how we operate: from pricing to postmortems we're open about how we do things. We even publish our internal system metrics to our public status page.

“There’s complete transparency with everything MetricFire do which means we can accurately predict what we’ll be spending and comfortably keep within our budget.”

Itai Yaffe, Big Data Developer, Nielsen

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Our first line, technical support comes from engineers, for engineers. So you get highly detailed, expert support when you need it.

"Every time I have a question, I get an answer from support after just a couple of hours. Their technical knowledge is excellent.”

Shahar Kobrinsky, VP of Architecture and Scale, Eyeview

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Questions?

Don’t see the integration you’re looking for? Need help setting up your monitoring? Get in touch and one of our engineers will help you out.

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