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Integrate HipChat and Pingdom

Integrating HipChat and Pingdom with your monitoring system

To integrate HipChat and Pingdom with your monitoring system, reach out to MetricFire. Book a demo with the MetricFire team to discuss integrating HipChat and Pingdom and how that can support your monitoring system.

What is HipChat?

HipChat was an on-premises instant messaging tool once offered by Atlassian, but now discontinued. Slack has since replaced it. 

Like Slack, HipChat enabled teams to work together by making it easier to share ideas, updates, code, and files in real-time. You could integrate HipChat with many tools and applications, including Atlassian tools, such as Confluence or Jira, letting your users receive notifications from those tools in HipChat rooms.

 

For those legacy users who might still use Hipchat, there is a wide range of MetricFire's Hosted Graphite features that still work with Hipchat.

Hosted Graphite's HipChat integration lets you manage your alerts directly from your HipChat channel. Your team can see unusual patterns as they happen and keep the rest of your team informed. You can view your active and healthy Hosted Graphite alerts in HipChat, and jump directly to a Hosted Graphite dashboard straight from HipChat.

When an alert is triggered, we post a notification to your HipChat room. All Hosted Graphite alerts include a thumbnail of a graph, a link to the full-size graph, the metric name related to the alert, and the conditions that caused it to fire. This card view lets us pack lots of information into a small space, making the notification as useful as possible.

Additionally, you can:

  • Send private, one-on-one messages.
  • Send room notifications.
  • View users, rooms, and other group information.
  • View room information and participants.

Plus, if you click the "glance" inside HipChat, the sidebar changes to a filterable list of all your alerts, showing which ones are unhealthy and what the alert conditions are.

What is Pingdom?

Pingdom is a monitoring system that uses both synthetic and real user monitoring to deliver enhanced app and website troubleshooting.

Pingdom's synthetic monitoring allows you to simulate visitor interaction with your website or app to spot app errors or website failures before your users do. You can monitor site uptime from over a hundred locations worldwide or troubleshoot your website speed and identify webpage issues. You can also test user transactions such as shopping carts, logins, registrations, and even URL hijacking.

Pingdom's real-time user monitoring allows you to monitor how your users interact with your website or app. Pingdom's real user monitoring (RUM) is fully scalable and intuitive. Learn how your users experience your site based on device, location, and browser. Ensure you meet your SLAs or KPIs by setting your own goals and monitoring your performance. Record and compare user metrics over time to see how your website performs over weeks, months, or years. 

 

Digital marketers can use Pingdom's synthetic monitoring to test new campaigns and ensure their users have the best experience. They can use Pingdom's real-time user monitoring to review how different user experience aspects, such as browser type or device, affect sales.

Web developers can test for website or app performance and spot defects while updates are in development. Web host providers can monitor performance in real-time to ensure client uptime. IT/Web Ops can use synthetic monitoring to quickly identify bottlenecks and spot backend issues with Pingdom's real-time user monitoring.

With MetricFire, you can amplify Pingdom's synthetic and real-time user monitoring. By integrating Pingdom with the MetricFire platform, you can display your metrics on aesthetically pleasing dashboards. With MetricFire, you can quickly understand complex websites at a glance or compare your Pingdom data with other monitoring systems.

How to integrate HipChat and Pingdom with your monitoring system

To integrate HipChat and Pingdom with your monitoring system, sign up for a free trial with MetricFire. Talk with the MetricFire team about how to integrate HipChat and Pingdom and get HipChat and Pingdom interacting with your MetricFire dashboards directly.

What is MetricFire?

MetricFire is a full-scale platform that offers infrastructure, system, and application monitoring using a suite of open-source monitoring tools. The platform allows you to use either Prometheus- or Graphite-as-a-Service and have your metrics displayed on aesthetically-pleasing Grafana dashboards. 

     

MetricFire offers its users a complete ecosystem of end-to-end infrastructure monitoring, which is made up of three of the most popular open-source monitoring software services: Prometheus, Graphite, and Grafana. As well, plugins for a number of other open-source projects are preconfigured, such as StatsD, collectd, and Kubernetes. You get all these within a hosted environment as a single product. Not only does MetricFire fit well into the infrastructure monitoring use-case, such as network monitoring and server monitoring, we also do application monitoring and business intelligence.

        

Through this hosted environment, MetricFire works to boost the unique features of the open source projects to give you more functionality than the original products. Below are some of the MetricFire features at a glance: 

Cloud and on Premise Monitoring

Hosted Prometheus

Hosted Graphite

Grafana Dashboards

        

Whether to use Prometheus or Graphite is a great question. We’ve looked deeper into this decision in our blog article, Prometheus or Graphite. While Prometheus is a newer software that has a multidimensional data structure, Graphite is robust and sufficient. The key thing to remember is that Hosted Graphite by MetricFire is more than just Graphite. Our Hosted Graphite product actually adds data dimensionality and better data storage.

       

The benefits of MetricFire are:

    

No vendor lock-ins
MetricFire allows you to request for a full export at any time, because you will always own the data you input. You get all the benefits of an open-source tool with the stability and security of a SaaS tool. 
      

Easy Budgeting
A structured pricing model allows you to save time and work within your budget. The predictability and transparent pricing allows you to keep your costs in check and plan for the future.
       

Transparency
MetricFire works transparently on all aspects of their operations of SaaS system monitoring. You can see their own internal system metrics at their public status page.
      

Robust Support
Technical support is provided by engineers for engineers, so you can expect detailed and relevant answers to your queries. 

The author for this testimonial, Jim Davies, Head of DevOps, MoneySuperMarket.com.
“As MetricFire scales effortlessly, we can push and store more metrics than we really need today but might need tomorrow. This increases our depth of understanding of the systems that we run and heads off any future problems.”
Jim Davies, Head of DevOps, MoneySuperMarket.com.

Don't just take our word for it

Why thousands of engineers choose us:

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Vendor lock-in's not our thing. We’re believers in you still owning your data, so you can request a full export at any time. That means you get all the benefits of an open-source tool, but with the security and stability of a SaaS tool.

“We now have over ten times the amount of metrics we started with, and on different accounts. One of the great things about MetricFire is that scaling to support this increase has been hassle-free, requiring no additional work on our side.”

Maxime Audet, Cloud-Ops Team Lead, Coveo

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Save valuable engineering time and stick within your budget. We're known for our predictable and transparent pricing so it's easy to keeps costs under control.

“Building and managing an on-premise installation at this scale would require a lot of engineer time, especially in the first year...we use this engineering time to work on initiatives closer to our core business”

Jim Davies, Head of DevOps, MoneySuperMarket.com

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Transparency is at the root of how we operate: from pricing to postmortems we're open about how we do things. We even publish our internal system metrics to our public status page.

“There’s complete transparency with everything MetricFire do which means we can accurately predict what we’ll be spending and comfortably keep within our budget.”

Itai Yaffe, Big Data Developer, Nielsen

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Our first line, technical support comes from engineers, for engineers. So you get highly detailed, expert support when you need it.

"Every time I have a question, I get an answer from support after just a couple of hours. Their technical knowledge is excellent.”

Shahar Kobrinsky, VP of Architecture and Scale, Eyeview

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Questions?

Don’t see the integration you’re looking for? Need help setting up your monitoring? Get in touch and one of our engineers will help you out.

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