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Monitoring webhooks with PagerDuty

Integrating webhooks and PagerDuty with your monitoring system

To integrate webhooks and PagerDuty with your monitoring system, please reach out to MetricFire. Book a demo with the MetricFire team to discuss integrating webhooks and PagerDuty and how that can support your monitoring system.

What is webhooks?

Webhooks are user-defined HTTP callbacks triggered by an event, such as pushing code to a repository or posting a comment to a blog. They allow you to send data from one application to another whenever a specific event occurs. When an event is triggered, the source site makes an HTTP request to the URL configured for the webhook. 

Webhooks are one of only a few methods available to allow web applications to exchange information with each other. At first, webhooks might seem like an API, but they are slightly different. Webhooks don't need to give a request to get a response, while APIs need to send a request to get a response. Webhooks let you receive, while APIs require you to retrieve. Think of it like API calls and polling need to knock on the door (requesting) to give that information to someone. Webhooks just simply throw that information at the door as there is no need to request permission.

There are many reasons to use webhooks. You could use a webhook to connect a payment gateway with your email marketing software to notify a customer by email if a payment bounces. You might use a webhook to send event data to external databases or data warehouses like Amazon's Redshift for further analysis. Or you could use webhooks to sync customer data between applications, such as when a user changes their email address. By using a webhook, you can ensure that the change is reflected in your CRM as well.

With MetricFire, you can use WebHooks in two different ways. First, they are useful for integrating metric data from various platforms and services, including CircleCi, Pingdom, Sentry, and more. Second, you can create WebHooks from within MetricFire to send notifications to applications and services that accept WebHooks.

What is PagerDuty?

PagerDuty is an incident management platform used to help teams quickly detect and fix infrastructure problems. It manages automatic notifications when a problem occurs, escalates the issue where necessary, and schedules on-call resources.

With its SaaS platform, PagerDuty provides businesses, developers, and administrators a range of powerful tools to help them quickly manage client-impacting issues. By arming your business with the insight to proactively manage events that may affect customers across your IT infrastructure, PagerDuty helps you to maintain customer experience and satisfaction. It also allows you to sustain your brand reputation and revenue streams.

PagerDuty comes with hundreds of native integration points to ensure that the right data gets in the hands of the right people in real-time. By taking advantage of machine-learning, PagerDuty automatically handles resource scheduling and issue escalations. You can customize PagerDuty notifications to use a combination of phone calls, SMS, push notifications, and emails depending on the issue severity, time of day, or defined support hours.

 

These features are why PagerDuty can be such a useful companion to your MetricFire applications such as Hosted Graphite. For example, you might use Hosted Graphite to receive alerts about system performance, code bugs, or other issues. If you use PagerDuty as well, you would find it of immense use when you wanted automatic delegating to the people in your organization. One way would be to use PagerDuty to create alerts that it automatically assigns to specific people on your team.

You can create a PagerDuty service on MetricFire's Hosted Graphite that triggers once an alert criterion reaches a specified threshold. Once triggered, the service delegates tasks to specific individuals, leaving you free to focus on other important job functions.

How to integrate webhooks and PagerDuty with your monitoring system

To integrate webhooks and PagerDuty with your monitoring system, sign up for a free trial with MetricFire. Talk with the MetricFire team about how to integrate webhooks and PagerDuty and get webhooks and PagerDuty interacting with your MetricFire dashboards directly.

What is MetricFire?

MetricFire is a full-scale platform that provides infrastructure, system, and application monitoring using a suite of open-source monitoring tools. We enable you to use Hosted Graphite and aesthetic custom dashboards to visualize your metrics so you can understand what is happening.

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MetricFire offers users a complete ecosystem of end-to-end infrastructure monitoring, comprised of popular open-source monitoring software services: Graphite and popular dashboards. Plugins for many other open-source projects are preconfigured, such as StatsD, collectd, and Kubernetes. You get all these within a hosted environment as a single product. Not only does MetricFire fit well into the infrastructure monitoring use-case, such as network monitoring and server monitoring, but we also do application monitoring and business intelligence.

         

Through this hosted environment, MetricFire boosts the unique features of open-source projects to give you more functionality than the original products. Below are some of the MetricFire features at a glance: 

  • Cloud Monitoring

  • Hosted Graphite

  • Dashboards


The key thing to remember is that Hosted Graphite by MetricFire is more than just Graphite. Our Hosted Graphite product actually adds data dimensionality and better data storage.

       

The benefits of MetricFire are:

  • Simple, low-cost pricing
    A structured pricing model based on unique time series metrics allows you to work within your budget. The predictability and transparent pricing allow you to keep your costs in check and plan for the future. 1 metric is 1 metric.


  • Easy-to-use dashboards
    Easily share your dashboards with clients for free.


  • Responsive alerting
    Alert notification integrations PagerDuty, Slack, email, and webhooks.


  • Freedom of customization
    Custom metrics through your code.


  • Fantastic customer support
    Highly available support is provided by engineers for engineers to get you set up quickly.


  • Enterprise-ready
    Dedicated clusters for users that need their own environment. 
      
The author for this testimonial, Jim Davies, Head of DevOps, MoneySuperMarket.com.
“As MetricFire scales effortlessly, we can push and store more metrics than we really need today but might need tomorrow. This increases our depth of understanding of the systems that we run and heads off any future problems.”
Jim Davies, Head of DevOps, MoneySuperMarket.com.

Don't just take our word for it

Why thousands of engineers choose us:

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Vendor lock-in's not our thing. We’re believers in you still owning your data, so you can request a full export at any time. That means you get all the benefits of an open-source tool, but with the security and stability of a SaaS tool.

“We now have over ten times the amount of metrics we started with, and on different accounts. One of the great things about MetricFire is that scaling to support this increase has been hassle-free, requiring no additional work on our side.”

Maxime Audet, Cloud-Ops Team Lead, Coveo

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Save valuable engineering time and stick within your budget. We're known for our predictable and transparent pricing so it's easy to keeps costs under control.

“Building and managing an on-premise installation at this scale would require a lot of engineer time, especially in the first year...we use this engineering time to work on initiatives closer to our core business”

Jim Davies, Head of DevOps, MoneySuperMarket.com

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Transparency is at the root of how we operate: from pricing to postmortems we're open about how we do things. We even publish our internal system metrics to our public status page.

“There’s complete transparency with everything MetricFire do which means we can accurately predict what we’ll be spending and comfortably keep within our budget.”

Itai Yaffe, Big Data Developer, Nielsen

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Our first line, technical support comes from engineers, for engineers. So you get highly detailed, expert support when you need it.

"Every time I have a question, I get an answer from support after just a couple of hours. Their technical knowledge is excellent.”

Shahar Kobrinsky, VP of Architecture and Scale, Eyeview

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Questions?

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